Contact Us

Whether you have inquiries or feedback or need assistance, Vantive is here to help. Below are points of contact for various departments inside — and outside — our organization and how you can reach them:

Select your location

General inquiries

This is intended for Chilean inquiries only. For inquiries outside of Chile, please select another Vantive location.

  • Local:800004181

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Vantive Chile

    Avenida Eduardo Frei MontF3:F70alva 6001 oficina 57, Santiago, Chile, Codigo Postal 8550001

  • Vantive Chile

    Avenida Suecia 0155, piso 16, Providencia, Santiago de Chile, CP 7500000

  • Local:+ 800 002 044

  • [email protected]

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for Colombian inquiries only. For inquiries outside of Colombia, please select another Vantive location.

  • Local:018000943320

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Vantive Colombia

    Cra 56 N° 11ª- 83 Santa Anita Cali Colombia, ZC 760036

  • Local:018000943320

  • [email protected]

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for inquiries in Ecuador only. For inquiries outside of Ecuador, please select another Vantive location.

  • Local:1800543639

Healthcare professionals and patients

Customer service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Vantive Ecuador

    Avenida Amazones N26-117 y Orellana, Quito, Ecuador

  • 018000943320: 018000943320

  • [email protected]

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Vantive SA de CV

    Avenida de los 50 metros no. 2. Colonia Civac. Jiutepec, Morelos

  • Vantive SA de CV

    Corporativo Miyana  Torre B Piso 19 Ejercito Nacional 769, Col. Granada, Mexico City

  • Local:+52 777 329 6162 / +52 777 160 7199

  • [email protected]

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Vantive de Panama SA

    Torre De Las Americas, Torre C, Nivel 27, Oficina 2703C, Punta Pacifica, Panama

  • Vantive de Panama SA

    Albrook Comercial Park, Building, Curundu Bella Vista street, Office 116, Panama City

  • [email protected]

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Media inquiries

For media inquiries, please contact [email protected]