Get In Touch
Whether you have inquiries or feedback or need assistance, Vantive is here to help. Below are points of contact for various departments inside — and outside — our organization and how you can reach them:
This is intended for Chilean inquiries only. For inquiries outside of Chile, please select another Vantive location.
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Local:800004181
Customer Service
For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:
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Local:800004181
Parts, services and technical support
For technical assistance for renal and acute products manufactured and/or distributed by Vantive:
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Vantive Chile
Avenida Eduardo Frei MontF3:F70alva 6001 oficina 57, Santiago, Chile, Codigo Postal 8550001
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Vantive Chile
Avenida Suecia 0155, piso 16, Providencia, Santiago de Chile, CP 7500000
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Local:+ 800 002 044
Medical information
We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.
Report a product complaint
If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:
Report a drug adverse event
Please contact Global Patient Safety at:
This is intended for Colombian inquiries only. For inquiries outside of Colombia, please select another Vantive location.
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Local:018000943320
Customer Service
For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:
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Local:018000943320
Parts, services and technical support
For technical assistance for renal and acute products manufactured and/or distributed by Vantive:
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Vantive Colombia
Cra 56 N° 11ª- 83 Santa Anita Cali Colombia, ZC 760036
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Local:018000943320
Medical information
We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.
Report a product complaint
If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:
Report a drug adverse event
Please contact Global Patient Safety at:
This is intended for inquiries in Ecuador only. For inquiries outside of Ecuador, please select another Vantive location.
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Local:1800543639
Customer service
For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:
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Local:1800543639
Parts, services and technical support
For technical assistance for renal and acute products manufactured and/or distributed by Vantive:
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Vantive Ecuador
Avenida Amazones N26-117 y Orellana, Quito, Ecuador
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018000943320: 018000943320
Medical information
We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.
Report a product complaint
If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:
Report a drug adverse event
Please contact Global Patient Safety at:
Customer Service
For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:
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Local:+502 2424 1146
Parts, services and technical support
For technical assistance for renal and acute products manufactured and/or distributed by Vantive:
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Vantive Guatemala
16 Calle 0-55, Z.10 Edif. Torre Internacional Nivel 9, Guatemala City,Guatemala
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Local:+502 2424 1111
Medical information
We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.
Report a drug adverse event
Please contact Global Patient Safety at:
Customer Service
For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:
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Local:+52 777 329 6192
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Local:777-160-7199
Parts, services and technical support
For technical assistance for renal and acute products manufactured and/or distributed by Vantive:
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Vantive SA de CV
Avenida de los 50 metros no. 2. Colonia Civac. Jiutepec, Morelos
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Vantive SA de CV
Corporativo Miyana Torre B Piso 19 Ejercito Nacional 769, Col. Granada, Mexico City
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Local:+52 777 329 6162 / +52 777 160 7199
Medical information
We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.
Report a product complaint
If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:
Report a drug adverse event
Please contact Global Patient Safety at:
Customer Service
For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:
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Local:+507 304-5250
Parts, services and technical support
For technical assistance for renal and acute products manufactured and/or distributed by Vantive:
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Vantive de Panama SA
Torre De Las Americas, Torre C, Nivel 27, Oficina 2703C, Punta Pacifica, Panama
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Vantive de Panama SA
Albrook Comercial Park, Building, Curundu Bella Vista street, Office 116, Panama City